FAQ
Are the artworks handmade?
Yes. I handcraft each artwork individually, paying special attention to its shapes, textures, and finishes.
Are the artworks one-of-a-kind?
Yes. Every creation is a unique piece.
Can I order a custom artwork?
Yes. I create custom sculptures and paintings tailored to your preferences and your interior.
You can choose the dimensions and colors, or request a custom creation.
To discuss your project and get a personalized quote, contact me at contact@litalariel.com.
Can I see how an artwork would look in my interior before ordering?
Yes. I offer a virtual art placement service.
Simply send me a photo of your interior. I can then create a visual mockup to help you imagine how the artwork will look in your space, taking its dimensions into account.
This service is available for both existing artworks and custom creations, to help you make your choice before purchasing.
Can I change the color or dimensions of an artwork?
Yes. Most sculptures can be made in different sizes and colors.
If you like a design but would like to adapt it to your interior, you can send your request to contact@litalariel.com.
Are the paintings sold framed?
Canvas paintings are sold unframed, unless otherwise stated on the artwork's page.
However, a frame can be added upon request.
If you would like a frame, contact me at contact@litalariel.com to discuss the different options.
How do I attach a sculpture to the wall?
Each wall sculpture has several hangers on the back, making it quick and easy to install.
The sculpture can be hung using a nail, screw, or picture hook, depending on your wall type and the weight of the artwork.
Can I hang my sculpture vertically or horizontally?
Yes! The hangers on the back of the sculptures are adjustable, so you can choose which way you want to display your artwork.
This lets you adjust its orientation to suit your space and preferences.
How should I care for my artwork?
To dust your artwork, simply use a soft, dry cloth, preferably microfiber.
Avoid abrasive products, solvents, and chemical cleaners, which could damage its surface or finish.
Do you ship internationally?
Yes! I offer worldwide shipping.
Each artwork is carefully packaged and protected to ensure it is transported in the best possible conditions, wherever it is going.
How long does shipping and delivery take?
Time frames vary depending on whether the artwork is already available or made to order.
For artworks available on the website:
Orders are dispatched within 48 business hours.
Estimated shipping times after dispatch:
-
France: 2 business days
-
Europe: 4 business days
-
Rest of the world: 7 business days
For custom-made pieces:
Allow around 7 days for production, in addition to the shipping times listed above.
These time frames are estimates and may vary depending on the destination, carrier, or any customs formalities.
How are the artworks packaged?
Each artwork is carefully protected and packaged to reduce the risk of damage during shipping.
Special care is taken to protect the shapes, textures, and finishes.
Can I track my order?
Yes. Once your order has shipped, you’ll receive a shipping confirmation with a tracking number, when available for the shipping method.
Can I return a piece?
Yes. For pieces that have already been made and are available to purchase on the website, you have 14 days from receipt of your order to exercise your right of withdrawal.
To request a return, contact me at contact@litalariel.com within this period.
LThe piece must be carefully packaged for its return. Return shipping costs are the buyer’s responsibility.
Can I return a custom-made creation?
Creations made to order or customized to your specific requests cannot be returned under the right of withdrawal.
To help you order with confidence, I offer a free virtual preview service.
You can send me a photo of your interior, and I’ll create a mockup showing how your future piece will look on your wall before you confirm your order.
What should I do if my piece arrives damaged?
If your piece arrives damaged, contact me as soon as possible at contact@litalariel.com.
Please include your order number and a few photos of the piece and its packaging so I can assess the situation and offer you a suitable solution.
Each piece is carefully inspected before it is shipped.
How can I contact you?
If you have any questions about a piece, an order, a custom creation, or a framing request, you can email me at:
I would be delighted to help you choose or create a piece suited to your interior.