Privacy Policy

This privacy policy aims to inform you about how we collect, use, store, and protect your personal data when using the site inkabijoux.com, operated by Madame LALANDE Ophélie, self-employed, in compliance with the General Data Protection Regulation (GDPR).

By using our site, you agree to this privacy policy.

1. Information Collected

We collect information when you browse our site or place an order. The types of information collected may include:

  • Identification Data: Name, first name, email address, shipping and billing address, phone number.
  • Payment Data: Payment-related information, such as credit card details, which are processed by our payment partners (we do not directly store your banking information).
  • Browsing Data: Information about your browsing (IP address, browser type, pages visited, etc.) collected through cookies or other tracking technologies.

2. How Do We Use Your Data?

The collected data is used for the following purposes:

  • Order Management: Processing orders, shipping, invoicing, and after-sales service.
  • Improving Your Customer Experience: Personalizing our site and services based on your preferences and behaviors.
  • Communication: Sending emails to inform you about your order status, promotional offers, or any relevant information.
  • Legal Compliance: Complying with legal and regulatory obligations (e.g., retaining billing data for tax purposes).

3. Sharing Your Data

We do not sell your personal data to third parties. However, your data may be shared with third parties in the following cases:

  • Service Providers: We may share your information with third-party service providers, such as delivery services (e.g., La Poste, Chronopost) or payment services (e.g., Stripe, PayPal), solely to process your order.
  • Legal Compliance: If required by law, we may disclose your data to competent authorities (courts, tax authorities, etc.).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. For example, data related to an order is kept for the duration necessary to manage that order and to meet legal obligations related to invoicing and accounting.

5. Data Security

We implement appropriate security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our payment partners use secure protocols to ensure the confidentiality of banking information.

6. Your Rights

In accordance with the GDPR, you have several rights regarding your personal data:

  • Right of Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: If your information is inaccurate or incomplete, you can request its correction.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal exceptions.
  • Right to Restrict Processing: You can request the restriction of processing your data in certain situations.
  • Right to Object: You can object to the processing of your personal data for legitimate reasons.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller.

To exercise your rights, you can contact us at the following address: contact@inkabiarritz.com.

7. Cookies

We use cookies to improve your browsing experience on our site. Cookies allow us to analyze site usage, personalize content, and offer you services tailored to your preferences.

You can disable cookies by changing your browser settings, but this may affect your experience on our site.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and will take effect as soon as they are published. We encourage you to regularly check this page to stay informed of any changes.